Aldrin Conceja
IS Manager (Philippines & Vietnam)

Fonterra is one of the top six dairy companies in the world by turnover (June 2006 Rabobank ratings), the world's leading exporter of dairy products and responsible for more than a third of international dairy trade.

Fonterra Brands is the consumer products division of Fonterra. We produce, distribute, market and sell ready-to-use dairy products throughout the world. We are the part of Fonterra that is most closely linked to our many millions of consumers across the globe.

Fonterra Brands (Philippines) uses the manual process before by getting most of our PO’s either via fax or salesman collects it from the account.  Payment details are also being furnished manually. The biggest challenge they’ve encountered was the timing and accuracy of the business documents they send and receive to their trading partners.

“With eCOM, we were able to streamline the said process as we receive the orders including payment and return details in a real time manner plus the fact that we are able to eliminate encoding errors as we have integrated this into our ERP solution.”

“We are able to meet the accounts service delivery agreement, minimal wrong deliveries and late deliveries plus we are able to save money on penalties.”

Caroline Tan,
Treasury Manager

Limeketkai Manufacturing Corp. manufactures and distributies edible oil products such as corn oil, coconut oil, palm oil, shortening and corn grits products to both the retail and institutional markets under the Marca Leon Brand.

“eCOM also have an efficient and accommodating customer service”

Limeketkai Manufacturing Corp. has been using eCOM’s solution for 6 years and has helped the company in proving faster retrieval of remittance advices.

Raffee Gatchalian
EDI Specialist

Quantum Foods Inc. is a leading distributor of packaged consumer products in the Philippines. It’s the first food and beverage distribution company in the Philippines to be awarded an ISO Certification.

In the early years of Quantum Foods, Inc. as a supplier of Super Value Inc everything is done in Manual Process. Purchase Orders are being faxed or picked-up by Salesman from their respective buyers. Upon receipt of PO, Sales staff prepares Sales Order per PO and submit it to M.I.S. Department for encoding in our backend system and prints Sales Invoice. 

“By partnering with eCOM, they were able to provide us with a system that sends and receives business documents electronically fast and efficiently. We are able to upload orders easily in our backend system using eCOM Solutions. Sending and receiving data has significantly improved with the use of automation. QFI's relationship with our trading partners became strong because of our commitment on on-time delivery of orders.”